Frequently asked questions
A few frequently asked questions about your subscription.
FQA's subscriptions
Can I change my subscription
Of course! We want your coffee subscription to fit your requirements, not the other way around. When you choose a subscription, you’re essentially just committing to the first shipment. From there, you have the flexibility to change your coffee or shipment frequency or delivery location at any time, as well as easily pause or cancel your subscription.
How do I change my delivery address?
You can easily change your delivery address in your account. Just log in and go to the address tab to add, delete or amend shipping or billing addresses.
Can I pause or cancel my subscription?
You can do this anytime through your accounts page and then re-start when you are ready.
What you need to know
Our coffee
Are the beans freshly roasted?
Of course, we roast daily so the beans are fresh for every shipment.
Do you offer ground coffee?
At this stage no. But it is possible on request, just get in touch.